Questions to Payment and Shipping
Unfortunately, it is not possible for
us to send various items from one order to different addresses. If you
would like orders to be shipped to different addresses, please place
separate orders with us.
All receipts are sent via email. If you are trying to send orders as
gifts, no worries! We’ll email the receipt to you as soon as you submit
Shipping is done through DHL Green (EU) and Royal Mail (UK) and is CO2-neutral.
No, currently we are not shipping to Isle of Man, Guernsey or Jersey.
The anticipated delivery time for standard shipping is approximately 2–3 working days.
Shipping within Great Britain, Switzerland and the EU costs 3.99 €. For orders to Austria, shipping costs 5.99 €. At the moment, we are unfortunately only able to ship to the EU and United Kingdom. But don’t be sad – we are hoping to ship to the rest of the world in the future! Shipping costs are also listed in the shopping cart as you complete your order.
If your order doesn't arrive within
the anticipated delivery time, there could be various reasons. Just
write us an email to firstname.lastname@example.org and we will look into it and resolve the matter as quickly as we can.
When ordering your calendar via our online shop, you can pay via credit/debit card, PayPal, instant transfer and purchase-on-invoice. You can also pay with cash if you find us at one of our Christmas market kiosks or anywhere in person.